Nova And More ensure 100% customer satisfaction. In case of any duplicate charge due to processing error, failing to fulfil any of your order requirements or not being able to complete your order as per the delivery policy, your order amount will be refunded.
Your refund would be processed as per the chart below:
All refund requests will be fulfilled as per the following arrangement:
All refund requests should be communicated to the support department. Nova and more, based on the violation of your user agreement reserves the right to approve/disapprove your request on an individual case to case basis. How to claim your refund
To assure your refund request is approved, please make sure you meet the following requirements:
After the refund, your copyrights would be obtained by Nova and More and you would not be able to display any version of the design or other content sent by the company. Let us also specify that:
If you have any questions or concerns about our Refund Policy, please contact us.