Business Process Services
An automation-led approach to business processing
Achieve unparalleled efficiency, productivity and data-driven decision-making with our next-generation Business Process Services (BPS), business processing as a service (BPaaS), automation and digital operations solutions.
Our global BPS business is anchored in innovation and a client-first philosophy. You’ll benefit from our industry expertise, global delivery capability, digital transformation and an automation-first approach to accelerate business growth and progress.
Take advantage of data-driven insights, AI and machine learning. We’ll help you integrate digital technologies so you can make informed decisions and enhance customer experiences to gain a competitive edge and drive overall business growth
Our services
Business Support Processes
Our BPS, BPaaS and cutting-edge technologies guide your organization through digital transition, helping you adapt and excel in a changing environment.
Customer Services and Interaction Management
Our tailored customer service and interaction management solutions optimize operations and enhance efficiency to elevate your business.
Industry-Specific Processes
Our industry-specific services combine extensive domain knowledge with technology-driven solutions to foster digital innovation and transform your business challenges into success stories.
Our impact
45K+
global team members
30K
contact center professionals
600K
established contact center seats
30+
years in third-party administration
35+
years in contact centers
50+
years of healthcare experience
Our impact
45K+
global team members
30K
contact center professionals
600K
established contact center seats
30+
years in third-party administration
35+
years in contact centers
50+
years of healthcare experience
Our impact
45K+
global team members
30K
contact center professionals
600K
established contact center seats
30+
years in third-party administration
35+
years in contact centers
50+
years of healthcare experience
Case studies
Islamabad’s Tallest Residential Complex
Branding & Marketing Case Study
Roller Blinds & Home Furnishings For Over 150 Years
Search Engine Optimization Case Study
Egyptian Telecom Services Provider
Social Media Marketing and Management Services
Reknown International Airline
On-page and Off-page Services.