Turkish Airlines PPC Case Study: 6.8x ROAS in 36 Countries | Nova & More
PPC Management · Aviation

6.8x ROAS. Three Years Running.

Global paid search management across 36 countries and $2.4M in ad spend.

Turkish Airlines needed a PPC partner who could operate at scale without losing precision. We restructured their entire paid search account, built multi-layered retargeting funnels across Google Ads and Meta, ran 320+ A/B experiments, and delivered a 6.8x return on ad spend for three consecutive years.

Client Overview
Industry
Aviation / Travel
Region
36 Countries
Ad Spend
$2.4M+
Duration
3 Years
Service
PPC Management
Period
March 2020 – March 2023
5.0 on Clutch
15 verified agency reviews
6.8x
Average ROAS across global markets
35K+
Online ticket sales driven
41%
Reduction in cost per acquisition
36
Countries managed simultaneously
PPC MANAGEMENT GOOGLE ADS 6.8X ROAS 35,000+ CONVERSIONS 41% LOWER CPA PAID SEARCH RETARGETING 3 YEARS PPC MANAGEMENT GOOGLE ADS 6.8X ROAS 35,000+ CONVERSIONS 41% LOWER CPA PAID SEARCH RETARGETING 3 YEARS

The Challenge

Precision at Scale

Running paid advertising for one of the world’s largest airlines is not a campaign management job. Turkish Airlines operates across 300+ destinations, serves leisure and business travelers in multiple languages, and runs seasonal promotions that demand fast account pivots. Their existing paid search setup was not built for that kind of complexity.

They needed a PPC management partner who could handle global campaign architecture, regional audience segmentation, and continuous optimization without losing sight of the target ROAS. Not an agency that would set budgets and check in weekly. A team that was inside the account every day.

They came to Nova & More in March 2020. Three years later, the partnership ended with $2.4M in managed ad spend, 35,000+ booked tickets, and a cost per acquisition that dropped 41% from where it started.

Engagement Details
Project
Turkish Airlines
Focus
International Aviation
Channels
Google Ads, Meta, YouTube
Primary Goal
Ticket sales via paid search
Target Audience
36 countries, multi-language
5.0 on Clutch
15 verified agency reviews

How We Did It

Four Moves That Changed the Numbers

01 — Campaign Architecture

Built for Markets, Not Budgets

We rebuilt the account from scratch. Region-specific campaigns with native-language ad copy, segmented by travel type: business, leisure, group, and seasonal bookings. Dynamic search ads and responsive search frameworks ran across each market. Every campaign had a clear structure, not a shared catchall setup that burns spend on irrelevant queries.

02 — Smart Bidding

AI-Driven, Conversion-Focused

Manual bidding at this scale wastes money. We implemented AI-driven bidding strategies across thousands of ad groups, optimizing for conversions and target ROAS rather than clicks. Google Analytics and CRM data fed into the system to track long-term customer value, so campaigns optimized for repeat bookers, not just first-time purchases.

03 — Multi-Channel Retargeting

Three Platforms, One Funnel

We built layered retargeting funnels across Google Ads, Meta, and YouTube. A user who searched for flights but did not book saw follow-up ads on Instagram. A user who visited a specific route page saw display ads for that exact destination. No one fell out of the funnel because we did not follow up.

04 — Continuous Testing

320+ Experiments, No Assumptions

Every headline, CTA variation, and creative format was tested. Landing pages were optimized per market based on actual conversion data. Seasonal campaign structures were refined each quarter. Nothing was assumed to work, and nothing ran longer than it should.

The Results

Three Years. Consistent Returns.

Every number below is from the actual account. No projections.

6.8x

Average ROAS across
all global markets

35K+

Online ticket sales
directly attributed to PPC

41%

Reduction in cost
per acquisition

58%

Improvement in
click-through rate

$2.4M

Total ad spend managed
across 36 countries

3x

Returns during
seasonal surge campaigns

Working with Nova and More was a strategic move. Their PPC team brought precision, creativity, and deep analytics into every campaign. Over three years, we saw consistent returns and exceptional campaign agility.
Ahmet Olmustur
Digital Marketing Manager, Turkish Airlines

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Work With Nova & More

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